diff --git a/README.md b/README.md
index d581445d93..28ef99b2fd 100644
--- a/README.md
+++ b/README.md
@@ -5,14 +5,18 @@ This document is currently being worked on, so it may not be fully accurate.
 
 ## Beware
 
-***This emulator is not production ready.***  
+***This emulator is not production ready.***
 
-It can be useful for testing things locally or for trying out ideas, but launching a new private server based on this with no real changes is not recommended.
+It can be useful for testing things locally or for trying out ideas, but launching a new private server based on this
+with no real changes is not recommended.
 
 ---
+
 ### Development information
-#### Status
-The current status is: <span style="color:LightGreen">*in development and gladly accepting contributions*</span>
+
+#### Status (updated 28/9/21)
+
+Development is <span style="color:Orange">**on pause**</span>, but any submitted PRs will be reviewed.
 
 #### Ways to contribute
 
@@ -21,6 +25,7 @@ The current status is: <span style="color:LightGreen">*in development and gladly
 * Spread the word about Cosmic
 
 #### Community
+
 GitHub: https://github.com/P0nk/Cosmic  
 Discord: https://discord.gg/JU5aQapVZK
 
diff --git a/src/main/java/net/server/channel/handlers/PlayerInteractionHandler.java b/src/main/java/net/server/channel/handlers/PlayerInteractionHandler.java
index 75e90ae749..8fdfa362cb 100644
--- a/src/main/java/net/server/channel/handlers/PlayerInteractionHandler.java
+++ b/src/main/java/net/server/channel/handlers/PlayerInteractionHandler.java
@@ -83,7 +83,9 @@ public final class PlayerInteractionHandler extends AbstractPacketHandler {
         MERCHANT_MESO(0x2B),
         SOMETHING(0x2D),
         VIEW_VISITORS(0x2E),
-        BLACKLIST(0x2F),
+        VIEW_BLACKLIST(0x2F),
+        ADD_TO_BLACKLIST(0x30),
+        REMOVE_FROM_BLACKLIST(0x31),
         REQUEST_TIE(0x32),
         ANSWER_TIE(0x33),
         GIVE_UP(0x34),
@@ -283,8 +285,7 @@ public final class PlayerInteractionHandler extends AbstractPacketHandler {
 
                     int oid = p.readInt();
                     MapObject ob = chr.getMap().getMapObject(oid);
-                    if (ob instanceof PlayerShop) {
-                        PlayerShop shop = (PlayerShop) ob;
+                    if (ob instanceof PlayerShop shop) {
                         shop.visitShop(chr);
                     } else if (ob instanceof MiniGame) {
                         p.skip(1);
@@ -309,8 +310,7 @@ public final class PlayerInteractionHandler extends AbstractPacketHandler {
                         } else {
                             chr.sendPacket(PacketCreator.getMiniRoomError(22));
                         }
-                    } else if (ob instanceof HiredMerchant && chr.getHiredMerchant() == null) {
-                        HiredMerchant merchant = (HiredMerchant) ob;
+                    } else if (ob instanceof HiredMerchant merchant && chr.getHiredMerchant() == null) {
                         merchant.visitShop(chr);
                     }
                 }
@@ -681,6 +681,34 @@ public final class PlayerInteractionHandler extends AbstractPacketHandler {
                 }
 
                 merchant.withdrawMesos(chr);
+
+            } else if (mode == Action.VIEW_VISITORS.getCode()) {
+                HiredMerchant merchant = chr.getHiredMerchant();
+                if (merchant == null || !merchant.isOwner(chr)) {
+                    return;
+                }
+                c.sendPacket(PacketCreator.viewMerchantVisitorHistory(merchant.getVisitorHistory()));
+            } else if (mode == Action.VIEW_BLACKLIST.getCode()) {
+                HiredMerchant merchant = chr.getHiredMerchant();
+                if (merchant == null || !merchant.isOwner(chr)) {
+                    return;
+                }
+
+                c.sendPacket(PacketCreator.viewMerchantBlacklist(merchant.getBlacklist()));
+            } else if (mode == Action.ADD_TO_BLACKLIST.getCode()) {
+                HiredMerchant merchant = chr.getHiredMerchant();
+                if (merchant == null || !merchant.isOwner(chr)) {
+                    return;
+                }
+                String chrName = p.readString();
+                merchant.addToBlacklist(chrName);
+            } else if (mode == Action.REMOVE_FROM_BLACKLIST.getCode()) {
+                HiredMerchant merchant = chr.getHiredMerchant();
+                if (merchant == null || !merchant.isOwner(chr)) {
+                    return;
+                }
+                String chrName = p.readString();
+                merchant.removeFromBlacklist(chrName);
             } else if (mode == Action.MERCHANT_ORGANIZE.getCode()) {
                 HiredMerchant merchant = chr.getHiredMerchant();
                 if (merchant == null || !merchant.isOwner(chr)) {
diff --git a/src/main/java/server/maps/HiredMerchant.java b/src/main/java/server/maps/HiredMerchant.java
index 473bfb435f..dfd9bc9668 100644
--- a/src/main/java/server/maps/HiredMerchant.java
+++ b/src/main/java/server/maps/HiredMerchant.java
@@ -45,10 +45,9 @@ import java.sql.Connection;
 import java.sql.PreparedStatement;
 import java.sql.ResultSet;
 import java.sql.SQLException;
-import java.util.ArrayList;
-import java.util.Collections;
-import java.util.LinkedList;
-import java.util.List;
+import java.time.Duration;
+import java.time.Instant;
+import java.util.*;
 import java.util.concurrent.atomic.AtomicBoolean;
 import java.util.concurrent.locks.Lock;
 
@@ -57,6 +56,9 @@ import java.util.concurrent.locks.Lock;
  * @author Ronan - concurrency protection
  */
 public class HiredMerchant extends AbstractMapObject {
+    private static final int VISITOR_HISTORY_LIMIT = 10;
+    private static final int BLACKLIST_LIMIT = 20;
+
     private final int ownerId;
     private final int itemId;
     private final int mesos = 0;
@@ -65,15 +67,21 @@ public class HiredMerchant extends AbstractMapObject {
     private final long start;
     private String ownerName = "";
     private String description = "";
-    private final Character[] visitors = new Character[3];
     private final List<PlayerShopItem> items = new LinkedList<>();
     private final List<Pair<String, Byte>> messages = new LinkedList<>();
     private final List<SoldItem> sold = new LinkedList<>();
     private final AtomicBoolean open = new AtomicBoolean();
     private boolean published = false;
     private MapleMap map;
+    private final Visitor[] visitors = new Visitor[3];
+    private final LinkedList<PastVisitor> visitorHistory = new LinkedList<>();
+    private final LinkedHashSet<String> blacklist = new LinkedHashSet<>(); // case-sensitive character names
     private final Lock visitorLock = MonitoredReentrantLockFactory.createLock(MonitoredLockType.VISITOR_MERCH, true);
 
+    private record Visitor(Character chr, Instant enteredAt) {}
+
+    public record PastVisitor(String chrName, Duration visitDuration) {}
+
     public HiredMerchant(final Character owner, String desc, int itemId) {
         this.setPosition(owner.getPosition());
         this.start = System.currentTimeMillis();
@@ -96,9 +104,9 @@ public class HiredMerchant extends AbstractMapObject {
     }
 
     private void broadcastToVisitors(Packet packet) {
-        for (Character visitor : visitors) {
+        for (Visitor visitor : visitors) {
             if (visitor != null) {
-                visitor.sendPacket(packet);
+                visitor.chr.sendPacket(packet);
             }
         }
     }
@@ -108,7 +116,7 @@ public class HiredMerchant extends AbstractMapObject {
         try {
             byte count = 0;
             if (this.isOpen()) {
-                for (Character visitor : visitors) {
+                for (Visitor visitor : visitors) {
                     if (visitor != null) {
                         count++;
                     }
@@ -128,7 +136,7 @@ public class HiredMerchant extends AbstractMapObject {
         try {
             int i = this.getFreeSlot();
             if (i > -1) {
-                visitors[i] = visitor;
+                visitors[i] = new Visitor(visitor, Instant.now());
                 broadcastToVisitors(PacketCreator.hiredMerchantVisitorAdd(visitor, i + 1));
                 this.getMap().broadcastMessage(PacketCreator.updateHiredMerchantBox(this));
 
@@ -141,15 +149,18 @@ public class HiredMerchant extends AbstractMapObject {
         }
     }
 
-    public void removeVisitor(Character visitor) {
+    public void removeVisitor(Character chr) {
         visitorLock.lock();
         try {
-            int slot = getVisitorSlot(visitor);
+            int slot = getVisitorSlot(chr);
             if (slot < 0) { //Not found
                 return;
             }
-            if (visitors[slot] != null && visitors[slot].getId() == visitor.getId()) {
+
+            Visitor visitor = visitors[slot];
+            if (visitor != null && visitor.chr.getId() == chr.getId()) {
                 visitors[slot] = null;
+                addVisitorToHistory(visitor);
                 broadcastToVisitors(PacketCreator.hiredMerchantVisitorLeave(slot + 1));
                 this.getMap().broadcastMessage(PacketCreator.updateHiredMerchantBox(this));
             }
@@ -158,6 +169,14 @@ public class HiredMerchant extends AbstractMapObject {
         }
     }
 
+    private void addVisitorToHistory(Visitor visitor) {
+        Duration visitDuration = Duration.between(visitor.enteredAt, Instant.now());
+        visitorHistory.addFirst(new PastVisitor(visitor.chr.getName(), visitDuration));
+        while (visitorHistory.size() > VISITOR_HISTORY_LIMIT) {
+            visitorHistory.removeLast();
+        }
+    }
+
     public int getVisitorSlotThreadsafe(Character visitor) {
         visitorLock.lock();
         try {
@@ -169,7 +188,7 @@ public class HiredMerchant extends AbstractMapObject {
 
     private int getVisitorSlot(Character visitor) {
         for (int i = 0; i < 3; i++) {
-            if (visitors[i] != null && visitors[i].getId() == visitor.getId()) {
+            if (visitors[i] != null && visitors[i].chr.getId() == visitor.getId()) {
                 return i;
             }
         }
@@ -180,15 +199,15 @@ public class HiredMerchant extends AbstractMapObject {
         visitorLock.lock();
         try {
             for (int i = 0; i < 3; i++) {
-                Character visitor = visitors[i];
+                Visitor visitor = visitors[i];
 
                 if (visitor != null) {
-                    visitor.setHiredMerchant(null);
-
-                    visitor.sendPacket(PacketCreator.leaveHiredMerchant(i + 1, 0x11));
-                    visitor.sendPacket(PacketCreator.hiredMerchantMaintenanceMessage());
-
+                    final Character visitorChr = visitor.chr;
+                    visitorChr.setHiredMerchant(null);
+                    visitorChr.sendPacket(PacketCreator.leaveHiredMerchant(i + 1, 0x11));
+                    visitorChr.sendPacket(PacketCreator.hiredMerchantMaintenanceMessage());
                     visitors[i] = null;
+                    addVisitorToHistory(visitor);
                 }
             }
 
@@ -468,6 +487,9 @@ public class HiredMerchant extends AbstractMapObject {
             } else if (!this.isOpen()) {
                 chr.sendPacket(PacketCreator.getMiniRoomError(18));
                 return;
+            } else if (isBlacklisted(chr.getName())) {
+                chr.sendPacket(PacketCreator.getMiniRoomError(17));
+                return;
             } else if (!this.addVisitor(chr)) {
                 chr.sendPacket(PacketCreator.getMiniRoomError(2));
                 return;
@@ -498,12 +520,15 @@ public class HiredMerchant extends AbstractMapObject {
         return description;
     }
 
-    public Character[] getVisitors() {
+    public Character[] getVisitorCharacters() {
         visitorLock.lock();
         try {
             Character[] copy = new Character[3];
             for (int i = 0; i < visitors.length; i++) {
-                copy[i] = visitors[i];
+                Visitor visitor = visitors[i];
+                if (visitor != null) {
+                    copy[i] = visitor.chr;
+                }
             }
 
             return copy;
@@ -694,6 +719,44 @@ public class HiredMerchant extends AbstractMapObject {
         }
     }
 
+    public List<PastVisitor> getVisitorHistory() {
+        return Collections.unmodifiableList(visitorHistory);
+    }
+
+    public void addToBlacklist(String chrName) {
+        visitorLock.lock();
+        try {
+            if (blacklist.size() >= BLACKLIST_LIMIT) {
+                return;
+            }
+            blacklist.add(chrName);
+        } finally {
+            visitorLock.unlock();
+        }
+    }
+
+    public void removeFromBlacklist(String chrName) {
+        visitorLock.lock();
+        try {
+            blacklist.remove(chrName);
+        } finally {
+            visitorLock.unlock();
+        }
+    }
+
+    public Set<String> getBlacklist() {
+        return Collections.unmodifiableSet(blacklist);
+    }
+
+    private boolean isBlacklisted(String chrName) {
+        visitorLock.lock();
+        try {
+            return blacklist.contains(chrName);
+        } finally {
+            visitorLock.unlock();
+        }
+    }
+
     public int getMapId() {
         return map.getId();
     }
diff --git a/src/main/java/tools/PacketCreator.java b/src/main/java/tools/PacketCreator.java
index 0f92d43dae..7227677280 100644
--- a/src/main/java/tools/PacketCreator.java
+++ b/src/main/java/tools/PacketCreator.java
@@ -5089,7 +5089,7 @@ public class PacketCreator {
         p.writeInt(hm.getItemId());
         p.writeString("Hired Merchant");
 
-        Character[] visitors = hm.getVisitors();
+        Character[] visitors = hm.getVisitorCharacters();
         for (int i = 0; i < 3; i++) {
             if (visitors[i] != null) {
                 p.writeByte(i + 1);
@@ -5203,6 +5203,34 @@ public class PacketCreator {
         return p;
     }
 
+    /**
+     * @param pastVisitors Merchant visitors. The first 10 names will be shown,
+     *                     everything beyond will layered over each other at the top of the window.
+     */
+    public static Packet viewMerchantVisitorHistory(List<HiredMerchant.PastVisitor> pastVisitors) {
+        final OutPacket p = OutPacket.create(SendOpcode.PLAYER_INTERACTION);
+        p.writeByte(PlayerInteractionHandler.Action.VIEW_VISITORS.getCode());
+        p.writeShort(pastVisitors.size());
+        for (HiredMerchant.PastVisitor pastVisitor : pastVisitors) {
+            p.writeString(pastVisitor.chrName());
+            p.writeInt((int) pastVisitor.visitDuration().toMillis()); // milliseconds, displayed as hours and minutes
+        }
+        return p;
+    }
+
+    /**
+     * @param chrNames Blacklisted names. The first 20 names will be displayed, anything beyond does no difference.
+     */
+    public static Packet viewMerchantBlacklist(Set<String> chrNames) {
+        final OutPacket p = OutPacket.create(SendOpcode.PLAYER_INTERACTION);
+        p.writeByte(PlayerInteractionHandler.Action.VIEW_BLACKLIST.getCode());
+        p.writeShort(chrNames.size());
+        for (String chrName : chrNames) {
+            p.writeString(chrName);
+        }
+        return p;
+    }
+
     public static Packet hiredMerchantVisitorAdd(Character chr, int slot) {
         final OutPacket p = OutPacket.create(SendOpcode.PLAYER_INTERACTION);
         p.writeByte(PlayerInteractionHandler.Action.VISIT.getCode());